Estimating your carbon footprint and calculating your Goodside score are key features of the Goodside app. In order to estimate your carbon footprint and calculate your Goodside score, we need to be able to see how much and where you're spending.

Yes. Goodside is operated by RBC Ventures Inc., a subsidiary of Royal Bank of Canada (RBC). Safeguarding the security of our systems and the confidentiality of our clients’ information is always a top priority. If you choose to connect a bank account to Goodside then we'll use a third party service provider (Plaid) to login and connect your bank account. Goodside does not access or store any login credentials you provide to connect your bank account. Transaction information collected and stored from a connected account is encrypted and anonymized.

Accounts from most major banks and credit unions can be connected to the app. Contact us if you have any issues connecting your bank account(s).

If you want to disconnect your bank account from Goodside, you’re free to remove it — it just involves a few simple steps. To disconnect a bank account:

1. Log in to your Goodside app and tap on your Profile icon at the bottom right of the screen.
2. Tap the Connected accounts list item.
3. Tap the account you want to remove.
4. Select Remove account on the final screen.

In the extremely unlikely event your information at Goodside is compromised and your online banking account at your financial institution is accessed without your consent, you’ll need to speak with your financial institution to see if any financial losses will be covered. It’s important that you read and understand the terms of service with your financial provider.